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Terms & Conditions

Acceptance of the Terms

  1. By registering an account with us, accessing our website or using our services (collectively referred to as "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not wish to be bound by these Terms, please do not use our Services.
  2. We reserve the right to modify these Terms at any time without prior notice. Your continued access or use of the Services will constitute your acceptance of the revised Terms.

Eligibility Requirements

  1. You must be at least 18 years old (or the age of majority in your jurisdiction) to register an account and use our Services.
  2. You must not attempt to register multiple accounts, nor provide false information during the registration process.

Minimum Age Requirements

  1. We will only accept players who are above the minimum age required by their local laws and regulations.

Geographic Restrictions

  1. Our Services may be restricted in certain countries or territories due to regulatory requirements or other reasons.
  2. It is your responsibility to check whether our Services are available in your country or territory before registering an account.

Account Registration Rules

  1. You must provide accurate and complete information during the registration process, including but not limited to name, email address, date of birth, and residency details.
  2. We reserve the right to request additional documentation to verify your identity and compliance with our policies.

One-Account-Per-User Policy

  1. Each user is entitled to only one account.
  2. Multiple accounts by the same individual will be considered as a breach of these Terms and may result in suspension or closure of all affected accounts.

Identity Verification and KYC

  1. We reserve the right to request additional documentation from you to verify your identity, including but not limited to proof of address, government-issued ID, and residency documents.
  2. By providing us with this information, you acknowledge that we may use it for anti-money laundering (AML) and know-your-customer (KYC) purposes.

Account Accuracy Obligations

  1. You must ensure the accuracy of your account details, including but not limited to name, email address, date of birth, and residency details.
  2. Failure to maintain accurate information may result in suspension or closure of your account.

Account Security Responsibilities

  1. It is your responsibility to protect your login credentials (username/password) from unauthorized access by third parties.
  2. You must notify us immediately if you suspect any unauthorised access to your account.

Login Credentials and Password Protection

  1. Your password must be kept confidential at all times.
  2. We reserve the right to change or reset passwords in exceptional circumstances.

Restricted Behaviour and Prohibited Activities

  1. The following activities are strictly prohibited:
    • Multiple accounts by a single individual
    • Sharing of login credentials with others
    • Attempts to defraud our system through technical manipulation, including but not limited to hacking attempts or reverse engineering.
  2. We reserve the right to suspend or close your account if we suspect any restricted behaviour or prohibited activities.

Multi-Accounting and Fraud Prevention

  1. Our systems will automatically identify suspicious activity and prevent fraud in real-time.
  2. If we detect multiple accounts linked to a single individual, all affected accounts may be suspended or closed.

Bonus and Promotion Rules

  1. All bonuses are subject to specific conditions, which can be viewed on our website.
  2. We reserve the right to cancel any bonus without prior notice if it is deemed that you have not complied with the terms of such promotion.

Bonus Abuse Prevention

  1. We reserve the right to suspend or close accounts if we suspect any form of bonus abuse, including but not limited to multiple account usage for purposes of exploiting bonuses.
  2. If a player is suspected of using bonuses in an exploitative manner, their access to bonuses will be restricted until further notice.

Deposits and Withdrawals

  1. We accept various payment methods as set out on our website.
  2. All withdrawals are subject to the relevant processing timeframes set out on our website.

Verification Before Withdrawals

  1. We may request additional documentation from you to verify your identity before authorizing a withdrawal.
  2. Your account must be in compliance with our terms and conditions for any transactions or bonuses related thereto, prior to initiating withdrawal requests.

Processing and Review Procedures

  1. All withdrawal and bonus-related claims are subject to review by our internal teams as required.
  2. In some cases, additional documentation may need to be provided in order to process these applications effectively.

Responsible Gambling Expectations

  1. We take responsible gaming seriously and encourage players to set deposit limits or use other tools available on the website.
  2. You must not exceed your ability to pay while playing with us and our services are subject to responsible usage guidelines.

Self-Exclusion and Account Restrictions

  1. If you feel that you require a break from gambling, please contact our support team for details regarding self-exclusion options.
  2. We reserve the right to restrict access to certain features or suspend your account if we suspect suspicious activity.

Game Fairness and RNG Systems

  1. Our software providers use random number generators ("RNGs") that are independently tested by reputable third-party auditors.
  2. The outcome of all games is based solely on chance, with no guarantee of winnings.

Technical Interruptions or Voided Gameplay

  1. In cases where gameplay has been interrupted due to a technical issue beyond our control (such as network downtime), any bets placed after the event causing said interruption will be automatically cancelled.
  2. This does not affect the player's right to receive refunds in line with standard gaming practice.

Suspension or Closure of Accounts

  1. We reserve the right, without prior notice and at our sole discretion, to suspend access to your account temporarily (for a period determined by us) for:
    • Breaches of these Terms
    • Technical issues which prevent fair play from occurring.
  2. In severe cases where a breach occurs or in circumstances beyond control (such as technical problems), we reserve the right at our sole discretion without prior notice and to permanently close your account.

Intellectual Property and Platform Ownership

  1. All intellectual property rights, including but not limited to copyright, trademarks, trade secrets and know-how belong solely to us.
  2. Any use of our platform must be for personal entertainment purposes only.

Limitation of Liability

  1. Under no circumstances shall we or any member of staff be liable (in contract tort or otherwise) in relation to the consequences arising from your acceptance of these Terms.
  2. This includes, but is not limited to: losses incurred whilst playing with our services; interruptions caused by external forces beyond our control such as equipment failure.

Modification of Terms

  1. We may modify these Terms at any time without prior notice and you agree that your continued access or use of the Services shall constitute acceptance thereof.
  2. Our updated terms will always be available on this page, so please check back frequently for changes made by us to them from time-to-time.

Contact or Support Guidance

  1. If you need help with a specific issue related to these Terms and Conditions, feel free to contact our support team.